Definition: accounts that serve a policy

"Accounts that serve a policy" are the accounts used by the insurer, a bank or a lender during application, holding and claims. They are not one account; each has its own role, but all pass through customer due diligence (Customer Due Diligence, CDD) and must be consistent with one another on identity, address, tax residency and source of funds. This page compares rules and standards only; account-opening steps and bank lists are on the sister sites.

Four roles an account plays in the policy process

Role Function Common points of attention
Premium account Pays premiums; a Singapore HNW VUL may also be funded by an in-specie transfer of approved assets Where the payer and the policy owner differ, the insurer may need additional verification under its own rules
Receiving account Receives claims, surrender proceeds and cooling-off refunds MAS Notice 314 paragraph 6.21: where the payee is not the customer, their identity must be identified and verified before payment
Financing account The lender's account; the lender pays the premium See Premium financing rules compared
Custody account VUL only: assets held in a segregated custodian bank account Arranged by the policy structure, not an ordinary personal account; details per the product summary

Hong Kong: banks and insurers each run due diligence under the Ordinance

The HKMA explains that Hong Kong banks must conduct customer due diligence under the Anti-Money Laundering and Counter-Terrorist Financing Ordinance (Cap. 615) and HKMA guidelines; some banks must also meet the requirements of their head office or overseas regulators, so requirements differ from bank to bank (updated 2025-07-10). The HKMA sub-page states that individual customers generally need to provide proof of identity and address, that banks may also ask for FATCA-related information, that the list is for reference only and banks may request other documents according to the applicant's circumstances and risk assessment, and that simple cases can be completed within a few days provided the customer supplies sufficient due diligence information (sub-page updated 2019-08-26; the page is dated). These HKMA pages do not specifically discuss routes for non-Hong Kong residents or Mainland residents; each bank's current policy prevails.

On the insurer side, the IA's GL3 applies to authorised insurers carrying on long term business and to licensed insurance intermediaries, and is issued under section 7 of the Anti-Money Laundering and Counter-Terrorist Financing Ordinance and section 133 of the Insurance Ordinance; the current version was revised by the IA circular of 2025-05-30, gazetted the same day (G.N. 3145 of 2025) and took effect; the current text on the IA website prevails. This means the application itself must also pass a round of identity and source-of-funds checks independent of the bank's.

Singapore: separate frameworks for insurers and banks

In Singapore, life insurers are subject to MAS Notice 314 and banks to Notice 626; both were last revised on 2025-06-30 and apply from 2025-07-01. Notice 314 requires life insurers, among other things, to:

  1. Identify an individual customer's full name, identification number, residential address, date of birth and nationality, and verify identity using reliable, independent source data.
  2. When a business relationship is applied for, understand and as appropriate obtain the purpose and intended nature of the relationship (paragraph 6.22); and monitor on an ongoing basis whether transactions are consistent with its knowledge of the customer and the source of funds (paragraph 6.24).
  3. Where a relationship is established without face-to-face contact, apply due diligence at least as stringent as in face-to-face cases (paragraph 6.33).
  4. Where the payee is not the customer, verify the payee's identity before paying out the sum assured, the surrender value, premiums refunded on cancellation or termination of the policy, and other monies (paragraph 6.21).
  5. Where the customer is a politically exposed person, obtain senior management approval, establish the source of wealth and source of funds by appropriate and reasonable means, and apply enhanced monitoring (paragraph 8.3).

Notice 626 imposes requirements of the same structure on banks, for example on the purpose and nature of the relationship (paragraph 6.18), non-face-to-face cases (paragraphs 6.27–6.29) and politically exposed persons (paragraph 8.3). Both notices are risk-based, so the actual requirements depend on the institution's own risk assessment and the nature of the product.

Perspective Who looks What they mainly look at
Bank account-opening due diligence The account-opening bank Identity, address and the purpose of the account; source of funds and wealth where the risk warrants
Insurer application The insurer Identity and beneficiaries, the purpose of the application and the source of premium funds; for financed customers, verification of assets and income as well
Financing bank credit assessment The lender Repayment capacity; where over-leveraging risk exists, whether the loan amount is reasonable against own financial resources

The Hong Kong IA circular requires insurers to verify the assets and income of financed customers, look for undisclosed liabilities, discount assets reasonably, and generally not accept the customer's own residence as proof of assets. The joint inspection of 2024-06-27 found that some insurers used, for proof of assets and know-your-customer (KYC) purposes, bank reference letters containing unverified, inaccurate or vague information, and that some customers were asked to revise the financial needs analysis form repeatedly. The practical implication is that the three sets of material should come from one true and verifiable set of facts about income and assets; inconsistent accounts are a common sticking point and a problem the regulators have named.

CRS self-certification: once for the account, once for the policy, and consistent

According to the Hong Kong IRD's AEOI FAQ, a self-certification is a formal declaration by the account holder of their tax residency; it must be obtained for new accounts opened from 2017-01-01; and cash value insurance contracts are covered financial accounts. Knowingly or recklessly making a misleading, false or incorrect statement is punishable by a fine at level 3 (HK$10,000); after a change in circumstances, an updated self-certification should generally be submitted within 30 days. Where the account holder is resident in a reportable jurisdiction, the Hong Kong financial institution reports to the IRD the name, address, jurisdiction of residence, taxpayer identification number, date and place of birth, and the account balance or value. Singapore has exchanged information with partner jurisdictions since September 2018, and insurers, as specified insurance companies, must report cash value insurance contracts; Mainland China has likewise exchanged with both places since 2018.

The amended CRS will make "consistency" matter more. Singapore's amended CRS applies from 2027-01-01, with exchanges expected from 2028; Hong Kong's bill (gazetted 2026-05-22, still pending when checked on 2026-10-22; subject to legislative progress) would implement the amended CRS from 2028-01-01, with new reporting items including whether a valid self-certification has been obtained for each reportable person, the role of controlling persons, whether the account is pre-existing or new, joint accounts and the number of holders, and the account type. The tax residency, TIN and address that the same person gives to the bank and to the insurer should therefore match the facts; where they do not, institutions may seek clarification, with consequences per each institution and local rules. (Applicable to Hong Kong, Singapore and Mainland China; seek professional advice in your own jurisdiction.) Tax residency determination is covered in Tax residency and CRS.

Foreign-exchange and cross-border funding reminder for Mainland residents

The official Q&A of the Xiamen branch of the State Administration of Foreign Exchange states that domestic individuals may not purchase foreign exchange for capital-account items not yet opened, such as buying property overseas, securities investment, and purchasing life insurance and investment-type participating insurance with returns; the Sichuan branch's Q&A (2019) likewise states that overseas life insurance is a capital-account item not yet opened. The HKMA's cross-boundary remittance page, revised on 2026-07-07, explains that each Mainland resident's annual foreign-currency purchase quota of the equivalent of US$50,000 may be used only for overseas consumption such as travel, study, daily living and medical care; the page does not mention insurance premiums. All of the above is subject to the current rules of the State Administration of Foreign Exchange. This site provides no route for moving funds offshore and makes no feasibility judgement on funding arrangements; the signing and legal-protection questions for Mainland residents are covered in Mainland residents buying Hong Kong or Singapore VUL. To interpret this in the light of your own circumstances, you may register your needs through the contact options on this site.

Sources and dates

  1. Account Opening and Maintenance (including the Account Opening Process and Information Required sub-pages) — Hong Kong Monetary Authority (HKMA) · 2025-07-10 (main page); 2019-08-26 (sub-pages)
  2. Guideline on Anti-Money Laundering and Counter-Terrorist Financing (GL3, current version effective 2025-05-30) — Insurance Authority (IA) · 2025-05-30 (IA website link must be opened manually)
  3. Circular on the revised Guideline on Anti-Money Laundering and Counter-Terrorist Financing (revised GL3 gazetted as G.N. 3145 of 2025 and effective the same day) — Insurance Authority (IA) · 2025-05-30 (IA website link must be opened manually)
  4. Notice 314 Prevention of Money Laundering and Countering the Financing of Terrorism - Direct Life Insurers (paragraphs 6.21–6.22, 6.31–6.33, 8.3) — Monetary Authority of Singapore (MAS) · 2025-06-30
  5. Notice 626 Prevention of Money Laundering and Countering the Financing of Terrorism - Banks (paragraphs 6.18, 6.27–6.29, 8.3) — Monetary Authority of Singapore (MAS) · 2025-06-30
  6. Circular on the supervisory standards and key requirements on the use of premium financing to take out long term insurance policies (INS/TEC/9/2/2/26), paragraphs 10–11 — Insurance Authority (IA) · 2022-04-01
  7. Findings from IA-HKMA joint inspection exercise on premium financing — Insurance Authority (IA), Hong Kong Monetary Authority (HKMA) · 2024-06-27
  8. FAQ on Automatic Exchange of Financial Account Information — Inland Revenue Department (IRD), Hong Kong · 2026-10-22 (accessed; page current)
  9. Inland Revenue (Amendment) (Crypto-Asset Reporting Framework and Amended Common Reporting Standard) Bill 2026 — Inland Revenue Department (IRD), Hong Kong · 2026-10-22 (accessed; the bill was gazetted on 2026-05-22 and awaits passage by the Legislative Council)
  10. CRS Overview and Latest Developments — Inland Revenue Authority of Singapore (IRAS) · 2026-09-09
  11. Personal Cross-Boundary Remittance Between Hong Kong and the Chinese Mainland — Hong Kong Monetary Authority (HKMA) · 2026-07-07
  12. 个人外汇业务服务小贴士(个人购汇申请书问答) (Tips on Personal Foreign Exchange Services: Q&A on the Application for Purchase of Foreign Exchange) — State Administration of Foreign Exchange, Xiamen Branch · 2021-10
  13. 业务咨询常见问题一览(境外人寿类保险属资本项目) (Frequently asked business enquiries: overseas life insurance is a capital-account item) — State Administration of Foreign Exchange, Sichuan Branch · 2019-05-27